Return Policy
We aim to guarantee your total satisfaction with every buy. If you are not entirely satisfied with your order, please review our Return Policy for guidance on how to continue.
1. Eligibility for Returns
To be eligible for a return, the next conditions must be met:
• The product must be unused and in its original packaging.
• Returns must be initiated within [16] days from the date of delivery.
• Proof of buy (e.g., receipt or order confirmation) is required.
2. Non-Returnable Items
Certain items can’t be returned, including:
• Perishable goods (e.g., food, flowers).
. perfumes
• Custom or personalized items.
• Items marked as “Final Sale.”
3. How to Start a Return
To start a return, please follow these steps:
1. Contact our support team at [email protected] or +30 694 482 4411.
2. Give your order number and details about the product you wish to return.
3. Follow the instructions provided by our team for shipping the item back to us.
4. Refund Process
Once we get your returned item, we will:
• Inspect the product to verify it meets the return criteria.
• Process your refund within [16] business days.
• Refund the amount to your original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchanges
If you wish to exchange a product, please follow the return process. Then, place a new order for the desired item.
6. Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us right away. We will offer a replacement or a full refund, including shipping costs.
7. Shipping Costs for Returns
• Customers are responsible for return shipping costs unless the return is due to our error.
• We recommend using a traceable shipping service to guarantee your return is received.
8. Contact Us
If you have any questions about our Return Policy, please reach out to us at:
• Email: [email protected]
• Phone: +30 694 482 4411 +30 694 733 7373 +2662 32497
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
Attitude is a choice – Froso Ballou Gaios – Paxos P.c 49082 Greece
If the item was marked as a gift when purchased, it was shipped directly to you. You’ll get a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, we will send a refund to the gift giver. If the gift giver had the order shipped to themselves, they wanted to give it to you later. They will find out about your return.
To return your product, you need to send it by mail to this location. The location is Attitude is a choice – Froso Ballou Gaios – Paxos P. Fill in the location with 49082 Greece.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you get a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it will take for your exchanged product to reach you will vary.
If you are returning more expensive items, you consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will get your returned item.
Contact us at [email protected] for questions related to refunds and returns.
