Return Policy
We aim to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, please review our Return Policy for guidance on how to proceed.
1. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
• The product must be unused and in its original packaging.
• Returns must be initiated within [16] days from the date of delivery.
• Proof of purchase (e.g., receipt or order confirmation) is required.
2. Non-Returnable Items
Certain items cannot be returned, including:
• Perishable goods (e.g., food, flowers).
. perfumes
• Custom or personalized items.
• Items marked as “Final Sale.”
3. How to Initiate a Return
To initiate a return, please follow these steps:
1. Contact our support team at [email protected] or +30 694 482 4411.
2. Provide your order number and details about the product you wish to return.
3. Follow the instructions provided by our team for shipping the item back to us.
4. Refund Process
Once we receive your returned item, we will:
• Inspect the product to ensure it meets the return criteria.
• Process your refund within [16] business days.
• Refund the amount to your original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchanges
If you wish to exchange a product, please follow the return process and place a new order for the desired item.
6. Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us immediately. We will provide a replacement or a full refund, including shipping costs.
7. Shipping Costs for Returns
• Customers are responsible for return shipping costs unless the return is due to our error.
• We recommend using a trackable shipping service to ensure your return is received.
8. Contact Us
If you have any questions about our Return Policy, please reach out to us at:
• Email: [email protected]
• Phone: +30 694 482 4411 +30 694 733 7373 +2662 32497
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
Attitude is a choice – Froso Ballou Gaios – Paxos P.c 49082 Greece
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: Attitude is a choice – Froso Ballou Gaios – Paxos P.c 49082 Greece
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at [email protected] for questions related to refunds and returns.
